Terms and Conditions

Promotions and Coupons

Mermade Bonus 50mL Hair Mist entitles members to 1 x BONUS Mermade 50mL Hair Mist worth $9 with purchase of: Mermade Hair Dryer (010805), Mermade Spin Black (010806), Mermade Pro Hair Waver 32mm Pink (010938), Mermade Pro Hair Waver 32mm Black (0109369), Mermade Pro Hair Waver 25mm Pink (010940) Mermade Wave Kit (010942) or Mermade Spin Pink (011090). Promotion valid 19 April 2021 to 11:59pm 9 May 2021. While stocks last. Not in conjunction with any other offer, coupon or Welcome Code. No rainchecks. Offer terms and conditions are subject to change at the discretion of Shaver Shop.

Shaver Shop Welcome Code entitles you to $10 off your total order with a minimum $30 spend. Code will display upon successful sign up to database and must be copied and saved for use in checkout. Code is valid for 30 days from date of issue. Shaver Shop Welcome Code is available for new first time customers only and are valid for one use per person. Not in conjunction with any other offer or coupon code. Orders placed by a single customer with multiple email addresses will not be accepted and all subsequent orders will be cancelled and refunded. Coupon code terms and conditions are subject to change at discretion of Shaver Shop. Excludes VS Sassoon Smooth and Wave (VSP2662A).

Free Shipping Over $50 Free shipping on all orders over $50. Excludes bulky items. This is a limited time promotion. No rain checks. Promotion terms and conditions are subject to change at discretion of Shaver Shop.

Shaver Shop Click & Collect Code entitles you to $10 off your total order with a minimum $20 spend. This code is eligible for customers who have placed a Click & Collect order and complete a post-purchase survey that is emailed to the customer. Upon completion of the survey, a unique one-time use code is emailed to the customer. Code is valid for 30 days from date of issue. Not in conjunction with any other offer or coupon code. Orders placed by a single customer with multiple email addresses will not be accepted and all subsequent orders will be cancelled and refunded. Coupon code terms and conditions are subject to change at discretion of Shaver Shop.

Milkman Bonus Product Promotion Spend $30 on Milkman brand products and receive 1 x bonus Milkman 2 in 1 Beard Care King of Wood - 100ml valued at $14.95. This is a limited time promotion valid until 11:59pm 30 April 2021. While stocks last. One bonus product per customer. Minimum spend of $30 in one transaction. No rainchecks. Not in conjunction with any other offer or coupon code. Terms and conditions are subject to change at discretion of Shaver Shop.

Customer Survey Competition: WIN a $500 Shaver Shop Gift Card

Shaver Shop Pty Ltd collects your personal information (including name, phone number, email address and membership details) when you enter this promotion for the purposes of administering the promotion. If we do not collect your personal information you will not be able to enter this promotion or claim your prize.

Our privacy policy can be found at https://www.shavershop.com.au/privacy-policy.html If you have an enquiry or complaint about your personal information please contact us at 1300 SHAVER or support@shavershop.com.au

Conditions of Entry

1. Participation in this promotion is deemed as acceptance of these terms and conditions.

2. Participation in this promotion is deemed acceptance of the Shaver Shop Terms and Conditions which may be viewed at https://www.shavershop.com.au/terms.html

3. The Promoter is Shaver Shop Pty Ltd, ABN 86092829019, located at Level 1, Chadstone Tower One 1341 Dandenong Road Chadstone, VIC 3148 (Promoter).

4. This offer is open to all Australian residents. Directors, management, employees, officers and contractors (and their immediate families) of the Promoter or of the agencies or companies associated with this Promotion are ineligible to enter. Participants under the age of 18 must first seek permission from their parent or legal guardian.

5. The competition commences on 5.00pm AEST 23 April 2021 and concludes 11.59pm AEST 6tMay 2021 (Promotional Period).

How to enter

6. Entry into this competition is granted when the survey is completed and personal details are submitted in accordance with these terms and conditions. To ensure a valid entry, customers must ensure all requirements are entered in the online form.

7. It is the responsibility of each eligible entrant to ensure that their details, including their phone number and email address are correct.

Winning Determination

8. The customers who are eligible to win a $500 gift card will be electronically drawn at random by the Promoter at Level 1, Chadstone Tower One 1341 Dandenong Road Chadstone, VIC 3148 within the first week of each month to determine the winner from the previous month.

9. Winner will be contacted directly by phone or email on May 7th 2021 to be advised they have won the competition.

Prize

10. The winning entry will be emailed an electronic $500 Shaver Shop gift card. It's not transferrable and cannot be processed to a different email address, account, card or payment type. It is the responsibility of the winner to provide their correct email address.

11. This is a game of chance.

12. The Promoter reserves the right to verify the validity of entries (including an entrant’s identity, age and place of residence) and to disqualify any eligible entrant where the Promoter believes that the entry or the entry process has been tampered with or where any entry has not been submitted in accordance with the Terms and Conditions.

Other

13. The Promoter accepts no responsibility for any lost, late, misdirected claims or correspondence due to incorrect entrant information.

14. The Promoter reserves the right, at its sole discretion and without notice, to cancel, modify or suspend these terms and/or this promotion in whole or in part, including, but not limited to in the event of fraud, technical or other difficulties orif the integrity of the Promotion is compromised, subject to any written directions from the various lottery departments and without liability to the participant.

15. The prize cannot be assigned, transferred, redeemed for cash, or substituted except by the Promoter who may at their sole discretion, subject to the relevant state authorities, substitute any prize with one of comparable value if the advertised prize is or becomes unavailable for any reason. To the extent permitted by law, the Promoter (including its officers, employees and agents) and its associated agencies and companies will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss, or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this promotion or accepting or using any prize.

16. To the extent permitted by law, the Promoter (including its officers, employees and agents) and its associated agencies and companies will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss, or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this promotion or accepting or using any prize.

Philips Mother's Day Cashback Promotion

1. These Terms and Conditions, together with the Philips Privacy Policy which is incorporated by reference into these Terms and Conditions (available at www.philips.com.au/privacypolicy), and the Claim Form (“Claim Form”) contain the entire understanding and agreement between the Promoter and the Claimant in relation to the Philips Cash Back Promotion (“Promotion” or “Cash Back Offer”). Information on how to make a Claim and qualify for the Cash Back Offer forms part of these Terms and Conditions. Entry into the Promotion is deemed to be an acceptance of these Terms and Conditions.

Promotional Period

2. The Promotion commences at 09:00am AEST on April 16, 2021 and ends 11:59pm AEST on May 9, 2021. All Claim Forms must be submitted (online) by 5.00pm AEST on June 7, 2021.

Eligibility and Participation

3. Cash Back Offer is only open to individuals who are Australian residents 18 years and above (“Claimant”) who submit a Claim during the Promotional Period. Corporations, companies, body corporate bodies, groups, organisations and any other corporate bodies and non-corporate bodies are not eligible to participate.

4. Employees and the immediate families of the Promoter and of Promoter’s retail partners and agencies associated with this Promotion are ineligible to participate in the Promotion. Immediate family means any of the following: spouse, de-facto spouse, child, step-child (whether natural or by adoption), parent, stepparent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, stepsister or first cousin. Any purchase receipt provided indicating a staff discount has been applied will not be accepted.

Claiming Process

5. To submit a Cash Back Offer (“Claim”), the Claimant must:
a) Purchase an Eligible Philips Product(s) (as set out in Clause 16) from any participating Australian retail store during the Promotional Period and follow the steps below. Trade seconds products are excluded. Please note that Big W, Target, Costco, JB Hi-Fi Airport Stores and purchases through dental practices are not participating retail stores for this Promotion.
b) Visit www.philips.com.au/promotions and:
i. create a Philips account or sign in to your existing account;
ii. register your product;
iii. complete all fields on the official Online Claim Form (“Online Claim Form”) with the Claimant’s personal information and product purchase details; and
iv. upload a clear and legible scan or photo of the fully paid store or online purchase receipt, tax invoice or order confirmation indicating store name, store location (“online" if applicable), receipt number, date of purchase, model/item purchased and payment details (“Proof of Purchase”) for the Eligible Philips Product.

6. The above steps must be completed and the Online Claim Form and Proof of Purchase submitted by 5.00pm AEST on June 7, 2021. Note: The claim process will be turned off 5.01pm AEST on June 7, 2021 and online submissions after this date will not be processed.

7. Payment of the Cash Back Amount will be made via Electronic Funds Transfer (“EFT”) to the account identified in the Claimant’s Online Claim Form, once the Claim has been validated by the Promoter. Please allow approximately 3 – 4 weeks from the time the Promoter takes receipt of the Claimant’s Online Claim Form for payment of the Cash Back Amount to be made. The Claimant must ensure that all details provided for the payment of the Cash Back Amount are correct. The Claimant is responsible for clearly providing their full and accurate name, and the correct BSB and bank account number. The Promoter will not be responsible for a banking institution rejecting a payment or any costs associated with locating these monies.

8. The Cash Back Offer is not valid in conjunction with any other promotional offer. The Cash Back Offer will be available only during the Promotional Period.

Claim Form and Proof of Purchase

9. Online Claim Forms are deemed to be received at the time of receipt by the Promoter and/or the Promoter’s agent, as applicable. Records of the Promoter and/or its agent are final and conclusive as to time of receipt.

10. Subject to Clause 5, Online Claim Forms received without the Proof of Purchase and Online Claim Forms received after 5.00pm AEST on June 7, 2021 will be deemed invalid and will not be processed. Incomplete, indecipherable or illegible Claims will also be deemed invalid.

11. Up to a total of 5 Claims in the Cash Back Offer are permitted per Claimant, subject to the following:

a) Only 1 Claim permitted for each Eligible Philips Product purchased; and

b) A separate Online Claim Form for each product purchased must be submitted in accordance with the requirements set out in Clause 5 and as detailed on the Online Claim Form.

12. The Promoter reserves the right to validate and check the authenticity of the Claim Form and purchase receipt, and to disqualify any Claimant for tampering with the claim process, or who submits a Claim that is not in accordance with these Terms and Conditions. Any Claims made with a stolen, forged, mutilated, unrecognised or tampered with Proof of Purchase will be deemed void.

13. Claimants must retain their original Proof of Purchase to claim their Cash Back Offer.

14. Failure to produce the Proof of Purchase when requested by the Promoter may, at the discretion of the Promoter, result in invalidation of the Claimant's Claim and forfeiture of the right to redeem the Cash Back Offer. Purchase receipt(s) must clearly specify the store of purchase and that the purchase was made during the Promotional Period.

15. The Promoter's decisions are final and no correspondence will be entered into.

Eligible Products and Payment Process

16. The Eligible Philips Products and the corresponding cash back values are as follows:

Beauty
a) 1x Lumea Prestige IPL Hair Removal Device BRI956/00 entitles a Claimant to $100 cash back;
b) 1x Lumea Advanced IPL Hair Removal Device BRI923/00 entitles a Claimant to $50 cash back;
c) 1x Lumea Advanced IPL Hair Removal Device SC1994/00 entitles a Claimant to $50 cash back;

Oral Health Care
a) 1 x Sonicare DiamondClean and AirFloss Ultra Bundle Pack HX8391/02 or HX8491/03 entitles a Claimant to $80 cash back;
b) 1x Sonicare DiamondClean 9000 Electric Toothbrush Bundle Pack HX9914/59 entitles a Claimant to $80 cash back;
c) 1 x Sonicare DiamondClean Smart Electric Toothbrush HX9954/56 entitles a Claimant to $50 cash back;
d) 1x Sonicare DiamondClean 9000 Electric Toothbrush HX9912/07, HX9912/17 or HX9912/40 entitles a Claimant to $50 cash back; and
e) 1x Sonicare AirFloss Ultra Electric Flosser HX8331/01 or HX8431/03 entitles a Claimant to $30 cash back.

17. Subject to Clause 11, for every valid Online Claim Form received the Claimant will receive the Cash Back Amount (“Cash Back Amount”) that corresponds to the model number of the Eligible Philips Products listed in Clause 16 above.

18. Claimants who have provided a valid email address and valid Online Claim Form will receive confirmation by email that they have successfully qualified for the Cash Back Offer. SMS notification will be sent to Claimants who have provided a valid mobile phone number.

19. The Cash Back Amount cannot be transferred, exchanged for any other product, or claimed at point of purchase.

Liability

20. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the State and Territories of Australia. Except for any liability that cannot be excluded by law, the Promoter and the Claimant excludes all liability for indirect, special or consequential, loss or damages (including loss of opportunity), arising in any way out of the Promotion, including, but not limited to, where arising out of the following:
a) Any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);
b) Any theft, unauthorised access or third party interference;
c) Claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; and
d) Any tax liability incurred by a Claimant.

21. To the extent permitted by law, the Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email or Claim Form to be received by the Promoter on account of technical problems or traffic congestion on the Internet or at any Website, or any combination thereof, including any injury or damage to the Claimant’s or any other person's computer related to or resulting from participation or downloading any materials in connection with this Promotion.

22. Any costs incurred by the Claimant associated with claiming the Cash Back Offer, including accessing the Philips’ website, telephone enquiries in relation to the Cash Back Offer, and mailing the Claim Form are the sole responsibility of the Claimant.

Privacy

23. The Promoter’s collection, use and disclosure of Personal Information (“PI”) is subject to Philips’ Privacy Policy (available at www.philips.com.au/privacypolicy) and is incorporated into this agreement. The Promoter collects PI in order to conduct the Promotion, and may for this purpose, disclose PI to third parties, including but not limited to agents, contractors and service providers and to any Government authorities and agencies. Receipt of the cash back is conditional on Claimants providing this PI and without this PI, Promoter cannot process the Claim. If the Claimant opts-in by ticking the opt-in box at the time of submitting a Claim Form, Claimants consent to the information they submit with their Claim Form being entered into a database, of Koninklijke Philips N.V and/or its affiliate companies and this information may be used in any media, for future promotional, marketing, publicity, research and profiling purposes including sending electronic messages or telephoning the Claimant, without any further reference or payment or other compensation to the Claimant. All PI of the Claimant will be stored by Koninklijke Philips N.V. and/or its affiliate companies and is subject to Philips Privacy Policy. A request to access, update or correct any information or to opt out of receiving any communications can be made through the Philips Privacy Policy website. Each Claim Form becomes the property of the Promoter. Unless otherwise indicated by the Promoter, the Promoter may disclose PI overseas. By participating in this Promotion, individuals consent to the overseas transfer.

Promoter

24. The Promoter is Philips Saeco Australia Pty Ltd (ABN 87 124 670 917) of 65 Epping Rd, North Ryde, NSW 2113 (“Promoter”). Online Claims will be processed by Net Response (ABN 61 074 595 887) of PO Box 6422, Norwest BC, NSW 2153.

For more information about this Promotion, call 02 9912 4490; email cashback@philipspromotions.com.au or visit www.philips.com.au/promotions.

Wahl 60 Day Money Back Guarantee  

This promotion runs from 01/05/2020 to 28/02/2021. To be eligible to claim:

(1) customers must have purchased the selected WAHL Lithium Groomer from a participating Shaver Shop National store.

(2) This promotion is available to Australian residents only.

(3) Customers must have trialled the appliance continuously for a period no less than 21 days of regular use and no more than 60 days. Customers have up to 60 days to trial the product and a further 30 days to return the product. The refund is only valid if the product is received by the promoter within 90 days from the date of purchase.

(4) To receive the refund, the promoter must receive (a) the product, accessories and any other bonus/gift item supplied with the original purchase (b) this completed form (c) and the original purchase receipt (copies are not acceptable).

(5) The refund does not include the postage costs for the return of the product to the promoter.

(6) Returns will not be accepted if the item shows signs of misuse and not in working order. Please allow up to 28 working days to receive the cheque refund. Returns will not be accepted after 28/02/2021. The promoter is WAHL Australia Pty Ltd (ABN 56010894946), PO Box 456, Acacia Ridge, QLD 4110.

Braun 60 Day Money Back Guarantee  

Purchase any Sensosmart 9, Sensosmart 7, Sensosmart 5, Series 9 Shaver, Series 8 Shaver, Series 7 Beard Trimmer, Series 7 MultiGrooming Kit, Series 7 Shaver, Series 5 Beard Trimmer, Series 5 MultiGrooming Kit, Series 5 Shaver, Silk-epil 9 Epilator, Silk-epil 7 Epilator, Silk-epil 5 Epilator and if you don't like it, simply return your product and we will give you your money back*.

*Terms and condition apply. Money back via cheque. See below or au.braun.com for more details.

1. Purchase period between 1st July 2020 until 30th June 2021

2. Refund via cheque will only be provided once the Promoter receives: (1) the Product; (2) the original purchase receipt; (3) the original barcode; and (4) the completed coupon attached to these terms and conditions

3. Refund does not include postage costs for the return of the Product

4. Returns should be made to: Braun 60 Day Trial Offer, PO BOX 6305, Frenchs Forest, NSW 2086.

5. Refund is only valid if the Promoter receives the Product within 60 days of the purchase date and if, in the opinion of the Promoter, the Product has been used in the recommended manner.

6. This offer is in addition to and does not replace your statutory rights and protections

7. Allow 60 working days to receive the cheque

8. No responsibility will be accepted for late, lost or misdirected mail.

9. Employees, suppliers and their immediate families of the Promoter are ineligble to apply

10. Information is being collected and will be held by the Promoter for the purposes of this offer. You have the right to access and correct such personal information. You can view the Promoter's Privacy Policy at https://www.pg.com/privacy/english/privacy_statement.shtml

11. The Promoter in Australia is Procter & Gamble Australia Pty Ltd (ABN 91 008 396 245) of L4, 1 Innovation Road, Macquarie Park NSW 2113, Ph 1800 782 437.

Braun 90 Day Money Back Guarantee  

Purchase Braun Silk-expert IPL and if you don't like it, simply return your product and we will give you your money back*.

*Terms and condition apply. Money back via cheque. See below or au.braun.com for more details.

1. Purchase period between 1st January 2020 until 31st December 2021

2. Refund via cheque will only be provided once the Promoter receives: (1) the Product; (2) the original purchase receipt; (3) the original barcode; and (4) the completed coupon attached to these terms and conditions

3. Refund does not include postage costs for the return of the Product

4. Returns should be made to: Braun 60 Day Trial Offer, PO BOX 6305, Frenchs Forest, NSW 2086.

5. Refund is only valid if the Promoter receives the Product within 60 days of the purchase date and if, in the opinion of the Promoter, the Product has been used in the recommended manner.

6. This offer is in addition to and does not replace your statutory rights and protections

7. Allow 60 working days to receive the cheque

8. No responsibility will be accepted for late, lost or misdirected mail.

9. Employees, suppliers and their immediate families of the Promoter are ineligble to apply

10. Information is being collected and will be held by the Promoter for the purposes of this offer. You have the right to access and correct such personal information. You can view the Promoter's Privacy Policy at https://www.pg.com/privacy/english/privacy_statement.shtml

11. The Promoter in Australia is Procter & Gamble Australia Pty Ltd (ABN 91 008 396 245) of L4, 1 Innovation Road, Macquarie Park NSW 2113, Ph 1800 782 437.

Philips Money Back Guarantee  

The promotion commences at 9.00am AEDT 1 January 2021 and ends at 11.59pm AEDT on 30 June 2021. Full terms and conditions available here.

To be eligible to claim for a refund, Claimants must undertake the following steps:

1. Trial the Eligible Product for at least 30 days from date of purchase, but for no more than 90 days;

2. If you are not completely satisfied by the performance of the Eligible Product, you must:

a. Download the Money Back Guarantee Claim Form below;

b. Obtain a Return Authorisation Number by calling a customer service representative during business hours on (02) 9912 4490; the Return Authorisation Number must be obtained within 90 days from date of purchase of the Eligible Product and then customers have a further 30 days to return the Eligible Product. Refunds will only be valid if the Eligible Product is received by the Promoter within these time periods.

c. Complete the Money Back Guarantee Claim Form, inputting the Return Authorisation Number; and

d. Return the Eligible Product (in its original packaging) along with the fully completed Money Back Guarantee Claim Form and the original purchase receipt within the time period to:

Net Response: Philips 90 Day Money Back Guarantee
PO Box 6422 
Baulkham Hills BC
NSW 2153

3. Incomplete, indecipherable or illegible claims will be deemed invalid.

4. Claimants must retain their original purchase receipt and the Eligible Product packaging as proof of purchase and for the purposes of submitting a Claim. Failure to produce the proof of purchase when requested may, in the absolute discretion of the Promoter, result in invalidation of a Claimant’s Claim and forfeiture of any right to a refund. The purchase receipt must clearly specify the retailer of purchase and that the purchase was made during the Purchase Period but prior to submitting a Claim.

Postage costs for the return of the Eligible Product are the full responsibility of the Claimant and will not be refunded

Panasonic 60 Day Money Back Guarantee 

1. Information on how to claim and details of entitlements form part of these Terms and Conditions. Participation in the offer is deemed to constitute acceptance of these Terms and Conditions. Further consumer information may be obtained by calling 1800 023 836 or by visiting www.panasonic.com.au.

2. The offer is open to Australian residents only, aged 18 years and above. The Promoter’s (and its related company’s) directors, management and employees and their immediate families, participating outlets and their agencies associated with the offer are ineligible. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, stepsister or 1st cousin (“Claimant”).

3. Offer available in respect of Panasonic Shavers, Facial Cleansers and Epilators ES-LT2N-S841, ES-LF51-S841, ES-LV65-S841, ES-LV67-K841, ES-LV97-K841, ES-LV6Q-S841, ES-LV9Q-S841, ES-LV6N-S841, ES-LV9N-S841, ES-ED23-V541, ES-EL2A-A541, ES-EL8A-P541, EH-SC65-P541, ES-ST63-P541 (“Eligible Product”) purchased from Shaver Shop stores within Australia during the Purchase Period, while stocks last. Refurbished or second-hand shavers, facial cleansers and epilators are excluded from this promotion.

4. Purchases of Eligible Products must be made between 1 October 2020 and 11:59pm AEDT 31 March 2021 (“Purchase Period”). Claim submissions must be made within 60 days (but not less than 21 days) of the date of purchase with last claims submitted by 11:59pm AEST 30 May 2021 (“Claim Period”).

5. If, within 60 days (but not less than 21 days) of the date of purchase the Claimant has used the Eligible Product in the recommended manner and is not satisfied that the product provided excellent results, the Claimant can register a 60 Day Guarantee claim and return the product for a Full Refund (“The Offer”).

6. Claims are to be lodged online at www.panasonic.com.au/60dayguarantee (If the claimant does not have internet access they are advised to call 1800 023 836 between 9am and 5pm AEST/AEDT, Monday to Friday).

7. To submit a claim the Claimant must, a) Fill out their details using the online form at www.panasonic.com.au/60dayguarantee b) Print off the completed claim form, c) Attach the original purchase receipt (with their claim details written on it) to the printed claim form, and, d) Mail the Eligible Product, printed claim form, and original purchase receipt (with their claim details written on it) to: Panasonic 60 Day Guarantee, PO Box 6543, Frenchs Forest NSW 2086.

8. The Eligible Product (including the printed claim form and original purchase receipt with claim details written on it) must be received within 90 days of the date of purchase.

9. A full refund (as advised on the purchase receipt) will only be validated and processed once the promoter has received, a) The Eligible Product that the Claimant is submitting their claim for, b) A printed copy of the completed claim form, and, c) The original purchase receipt with the Claimant’s claim details written on it (the claimant should retain a copy of their receipt, as the receipt will not be returned).

10. The Refund does not include postage costs for the return of the product. It is the responsibility of the Claimant to ensure the product is returned in its original packaging and packed in suitable packaging for posting.

11. The offer cannot be combined with any other promotion. If the claimant has participated and entered into a cash back promotion for the model that is being returned, the refund payable will be the price paid (as indicated on the receipt) less the cash back promotion amount claimed.

12. A Refund is only valid if, in the opinion of the Promoter, the Product has been used in the recommended manner as advised by the user instructions available in the product box.

13. This offer is in addition to and does not replace the Claimant’s statutory rights and protection.

14. Claimant’s should allow up to 35 days for delivery of their refund, from the date of receipt and verification of the claim by the Promoter.

15. The Promoter is not responsible and will not accept responsibility for late, lost or misdirected mail. The Promoter recommends that the returned Product be sent using a traceable delivery service to enable tracking should it get lost or go missing, however, this is not a condition of a valid claim or eligibility to receive the offer and the cost to do so will be the responsibility of the Claimant.

16. Any cost associated with accessing the promotional website is the Claimant’s responsibility and is dependent on the Internet service provider used. The use of any automated entry software or any other mechanical or electronic means that allows a Claimant to automatically enter repeatedly is prohibited and will render all entries submitted by that Claimant invalid.

17. The Promoter reserves the right, at any time, to verify the validity of entries and Claimants (including a Claimant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.

18. Incomplete or indecipherable claims will be deemed invalid.

19. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any Claimant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.

20. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”).

21. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any Registration Form or correspondence that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter.

22. The Promoter collects personal information (“PI”) in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers and gift suppliers. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at http://www.panasonic.com/au/privacy-policy.html. In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the Claimant. The Privacy Policy also contains information about how Claimants may opt out, access, update or correct their PI, how Claimants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. The Promoter will not disclose Claimant’s personal information to any entity outside of Australia. However, from time to time, Panasonic may require Claimants to provide PI directly to its related bodies corporate, which are based overseas, for the purposes of providing support to a Claimant for specific Panasonic products. Panasonic is not responsible for any PI provided by Claimants directly to such entities, which are not bound by the Privacy Act 1988 (Cth). Claimants may review the relevant entities’ privacy policies to check how they will deal with PI, before providing their PI to them.

23. Any queries regarding your claim for this promotion should be directed to the customer service hotline on 1800 023 836 between 9.00am and 5.00pm (AEDT/AEST) Monday to Friday, excluding public holidays. 24. The Promoter is: Panasonic Australia Pty. Limited. (ABN 83 001 592 187) 1 Innovation Road Macquarie Park, NSW 2113.

Website Terms and Conditions

The website shavershop.com.au (“website”) is owned and operated by Shaver Shop Pty Ltd ABN 86 092 829 019 (“us” or “we”).

Use of this website is subject to the following Terms and Conditions and if you access, visit or shop at this website, you are bound by these Terms and Conditions. Please read them carefully.

Privacy

We highly value the strong relationships we have with our customers. The data we collect is handled with full and proper respect for the privacy of our customers. The data we collect is handled sensitively, securely and with proper regard to privacy.

We do not disclose, distribute or sell the data we collect from our clients to third parties other than for the purposes for validating your identity or to investigate and/or prevent unlawful or fraudulent payments or transactions through this website.

This website uses a feature of your web browser known as "cookies" to store information and identify you to the system while you are on a session. We may use this data to understand and measure your online experiences and determine products that may be of interest to you. No personal details are contained in the cookies. Our Privacy Policy can be viewed here

Electronic Communications

By placing an order on this website, you consent to receiving emails from us to complete the ordering process, e.g. to confirm your order and to provide fulfilment and delivery updates.

You also consent to receive ongoing communications from us electronically. We will communicate with you by email or by posting communications on our website. You agree that all agreements, notices, disclosure and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Placing of Orders

These Terms and Conditions apply to all orders placed through this website. Any order placed by you is an offer to purchase the particular product at the price specified on this website at the time of placing your order, plus any specified delivery fees. By placing your order, you are agreeing to pay for and accept delivery of the products ordered.

In certain circumstances, we may need to reject your order, including where the requested product is no longer available, or if there is an error in the price or the product description posted on this website.

If we need to reject an order, we will endeavour to notify you of that rejection at the time you place the order or within a reasonable time after you submit your order.

In certain circumstances, we may need to cancel your order after it has been processed and provide you with a full refund. This includes (but is not limited to) where we suspect the transaction has been made without the authority of the credit card holder.

Delivery of Products

Once your order has been fulfilled and dispatched via our third party delivery provider, you will receive an email confirmation from Shaver Shop containing your order number, details of your order and a link to track its progress. Please ensure Shaver Shop is in your contact address book to ensure emails are not sent to junk mail or blocked.

Australia Post is our preferred delivery provider and will only deliver products ordered to within their service delivery zones. There may be delays with the delivery of your order(s) via Australia Post and we encourage you to check their website for delivery status information.

If you have ordered more than one item, you may receive multiple deliveries as your order may be fulfilled from different locations. This will not impact the delivery fees charged to you. The delivery fee for your order depends on the option chosen at checkout. Bulky items do incur an additional delivery charge due to the size/weight of the item/s. These charges will be notified at the time you place an order.

You acknowledge and agree that any person at the listed delivery address is authorised by you to receive your order. If no one is available to collect your order at the time it is delivered, Australia Post will leave written instructions on how you can collect your order from the nearest Post Office. If you select safe drop for your order delivery, you accept responsibility for the delivery being left at your premises if unattended.

We do not guarantee delivery timeframes, and we have no liability for a delay in delivering a product that you order, as the timeframe for delivery is impacted by a number of factors outside of our control.

Payment Methods

We accept most major credit cards including Visa, MasterCard and American Express, as well as payment services Afterpay and Zip. You warrant that you are the authorised credit card holder or user of the relevant payment method. Please note that we do not accept international credit cards online.

Please be sure to provide your exact billing address and telephone number – which should correspond with the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order.

Your credit card will be billed as soon as your order is placed and you will be emailed a tax invoice when your order is completed. If we cannot fulfil your order or some items cannot be shipped, we will refund the difference back to your credit card. These refunds may take several business days to appear on your statement.

If you have selected to save your credit card details or payment method from a purchase, we will store your payment details for any future purchases you make.

Refunds and Returns

Products acquired through this website are subject to our returns policy. If you wish to return a product ordered through this website, or obtain a refund in relation such a product, our returns policy applies. A copy of our returns policy can be found here.

Copyright

This website and its contents are subject to copyright. This website’s material copyright is owned by us, or in the case of some material, a third party.

You may view this website and its contents using your web browser and electronically copy and print hard copies of parts of this website solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of this website is strictly prohibited.

Trademarks

This website includes registered trade marks, both belonging to us and the manufacturers of products that we sell, and other trade marks that are otherwise protected by law. Except as expressly authorised, the use or misuse of any of these trade marks is strictly prohibited.

Disclaimer

You agree that your access to, and use of, this website is subject to these terms and all applicable laws, and is at your own risk. This website and its contents are provided to you on "as is" basis, may contain errors, faults and inaccuracies, and may not be complete and current.

We make no representations or warranties of any kind, express or implied as to the operation of this website or the information, content, materials or products included on this website, except as otherwise provided under applicable laws.

Neither us, nor our affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this website and any other website linked to this website. This limitation applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.

Viruses

We cannot guarantee that any file or program available for download and/or execution from or via this website is free from viruses or other conditions, which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this website, and you release us entirely of all responsibility for any consequences of its use.

Third Party Sites

This website may contain links to third party sites. We are not responsible for the condition or content of those sites as they are not under our control. You access those sites and/or use the site's products and services solely at your own risk. The links are provided solely for your convenience and do not indicate, expressly or impliedly, an endorsement by us of the sites or the products or services provided on the site.

Shaver Shop Pty Ltd does not permit any linkages to our website without prior permission.

Revised Terms

We may revise or amend these Terms and Conditions at any time in our absolute discretion by posting the revised Terms and Conditions. Your continued use of our website, including by placing orders, after any revision is posted means you agree to be bound by the revised Terms and Conditions. We may revise product prices at any time in our absolute discretion.

Applicable Law

Your use of this website is governed by, construed and enforced in accordance with the laws of Victoria, Australia. Disputes arising from your use of this website are exclusively subject to the jurisdiction of the courts of Victoria, Australia.

This website may be accessed throughout Australia and overseas. We make no representations that the content of this website complies with the laws (including intellectual property laws) of any country outside Australia. If you access this website from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the website.

Severability

If any parts of the terms are void, invalid, unlawful or unenforceable then that part will be severed from these terms and the remaining terms remain in force.

Waiver

Any delay or failure to exercise or enforce any rights under these terms will not constitute a waiver of any rights. Any waiver is ineffective unless it is issued in writing.

Customer Feedback Competition: WIN a $200 Shaver Shop Gift Card

Shaver Shop Pty Ltd collects your personal information (including name, phone number, email address and membership details) when you enter this promotion for the purposes of administering the promotion. If we do not collect your personal information you will not be able to enter this promotion or claim your prize.

Our privacy policy can be found at https://www.shavershop.com.au/privacy-policy.html If you have an enquiry or complaint about your personal information please contact us at 1300 SHAVER or support@shavershop.com.au

Conditions of Entry

1. Participation in this promotion is deemed as acceptance of these terms and conditions.

2. Participation in this promotion is deemed acceptance of the Shaver Shop Terms and Conditions which may be viewed at https://www.shavershop.com.au/terms.html

3. The Promoter is Shaver Shop Pty Ltd, ABN 86092829019, located at Level 1, Chadstone Tower One 1341 Dandenong Road Chadstone, VIC 3148 (Promoter).

4. This offer is open to all Australian residents. Directors, management, employees, officers and contractors (and their immediate families) of the Promoter or of the agencies or companies associated with this Promotion are ineligible to enter. Participants under the age of 18 must first seek permission from their parent or legal guardian.

5. The competition commences on 12.00am AEDT 1st March 2021 and concludes 11.59pm AEST 31st December 2021 (Promotional Period).

How to enter

6. Entry into this competition is granted when customer feedback and personal details are submitted on shavershop.com.au/feedback in accordance with these terms and conditions. To ensure a valid entry, customers must ensure all requirements are entered in the online form.

7. It is the responsibility of each eligible entrant to ensure that their details, including their phone number and email address are correct.

Winning Determination

8. The customers who are eligible to win a $200 gift card will be electronically drawn at random by the Promoter at Level 1, Chadstone Tower One 1341 Dandenong Road Chadstone, VIC 3148 within the first week of each month to determine the winner from the previous month.

9. Each month’s winner will be contacted directly by phone or email at the end of the first week of the month to be advised they have won the competition. There will be 10 x winners in total for the duration of the campaign period.

Prize

10. The winning entry will be emailed an electronic $200 Shaver Shop gift card. It's not transferrable and cannot be processed to a different email address, account, card or payment type. It is the responsibility of the winner to provide their correct email address. There will be a total of 10 x $200 Shaver Shop gift cards given away for the duration of the campaign period.

11. This is a game of chance.

Other

12. The Promoter reserves the right to verify the validity of entries (including an entrant’s identity, age and place of residence) and to disqualify any eligible entrant where the Promoter believes that the entry or the entry process has been tampered with or where any entry has not been submitted in accordance with the Terms and Conditions.

13. The Promoter accepts no responsibility for any lost, late, misdirected claims or correspondence due to incorrect entrant information.

14. The Promoter reserves the right, at its sole discretion and without notice, to cancel, modify or suspend these terms and/or this promotion in whole or in part, including, but not limited to in the event of fraud, technical or other difficulties or if the integrity of the Promotion is compromised, subject to any written directions from the various lottery departments and without liability to the participant.

15. The prize cannot be assigned, transferred, redeemed for cash, or substituted except by the Promoter who may at their sole discretion, subject to the relevant state authorities, substitute any prize with one of comparable value if the advertised prize is or becomes unavailable for any reason. To the extent permitted by law, the Promoter (including its officers, employees and agents) and its associated agencies and companies will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss, or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this promotion or accepting or using any prize.

16. To the extent permitted by law, the Promoter (including its officers, employees and agents) and its associated agencies and companies will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss, or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this promotion or accepting or using any prize.