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About Shaver Shop
Shaver Shop is a specialist personal grooming retailer that has successfully operated in Australia for over 30 years. Shaver Shop is a proudly owned and operated Australian retailer that operates in Australia and New Zealand that has built up a trusted & respected brand through a simple philosophy involving good old hard work and customer service.
We pride ourselves on having the best product knowledge of any retailer in the world.
At Shaver Shop, we believe we should offer the customer the best possible advice at the lowest price. We are fiercely competitive on our pricing policy and we take all possible steps to ensure our customers have the widest range of grooming solutions at rock bottom prices.
120 stores in Australia & New Zealand and growing
Shaver Shop was first established in 1986, and has successfully operated in Australia for over 30 years. There are 120 Shaver Shop stores in Australia and New Zealand. To locate your nearest store, please click here.
Our People
Shaver Shop staff and franchise owners have been servicing the wants and needs of customers for over 30 years. We have built up a business that is passionate about providing customers with the right advice for their individual needs (at the right price!).
We offer the same level of excellence in customer service to both our online customers and our traditional "bricks and mortar" shoppers.
That is why when shopping with Shaver Shop, whether in store or online, you can expect the very best in customer service.
Investor relations
Please click here to access the Shaver Shop Investor Relations website.
This website provides investors with daily and historical share price information, ASX announcements, financial reports, presentations and other important information about Shaver Shop.
Contact Us
At Shaver Shop, we are committed to excellent customer service. We are here to assist you and we pride ourselves on ensuring that we deliver on our customer's expectations and provide you with the best possible service.
If you have any questions about ordering with Shaver Shop or any questions about your order, please send us a message or contact us directly - we would love to hear from you and assist you!
Customer Feedback:
Customer Service: 1300 SHAVER (742837)
support@shavershop.com.au
Please note, we do have an increased volume of online orders. Please allow extra time to receive your order.
We understand timely delivery of your orders is crucial!
Shipment of orders from our stores continue to be dispatched within 24-48 hours. However, once dispatched, orders are experiencing delays through our delivery partner Australia Post. We understand delivery times are taking longer than the usual 3-7 business day timeframe due to unprecedented delivery volumes. For more information on current delays within your area, please visit Australia Post.
We do encourage you to sign up for MyPost and request SMS notifications to manage your order, so Australia Post can advise you of updates along the way.
To ensure you can access regular updates regarding your order, we recommend tracking your parcel for the latest updates. This can be done by entering your tracking number into the Australia Post tracking tool here.
Your parcel tracking number can be found in your confirmation email or by logging into your account and viewing your order history.
We appreciate your patience as Australia Post manage the increased volumes they are experiencing.
Change of Address / Order Cancellation
Should you need a change of address or an order cancellation, please call our Customer Service team on 1300 SHAVER (742 837) for priority on your request.